Alicia Trost

Alicia Trost
Chief Communications Officer at the San Francisco Bay Area Rapid Transit (BART)
Alicia Trost is the Chief Communications Officer at the San Francisco Bay Area Rapid Transit (BART) overseeing all public relations, media relations, social media, and customer communication. She has been at BART for 10 years and reports directly to the General Manager. She works to bring the voice of BART riders into the board room and all executive decisions. She was coined one of the “realest social media managers in public transportation,” and is working to transform the transit industry’s approach to communication to improve the customer experience and to showcase its value to riders, taxpayers, and policy makers. Trost live is Benicia with her husband and two children and commutes by train.